Physical Security Consulting & Design

We reached out to Defend Systems for home security advice after hearing about nearby residential burglaries. Defend promptly scheduled an in-home consultation with their President, Brink Fidler, and Director of Training, Adam McIntyre. Brink and Adam efficiently and professionally gave us helpful advice on improving our home and family's security. Their recommendations were tailored to our neighborhood, house, and family composition. They also referred us to appropriate outside vendors. Brink and Adam clearly have extensive prior law enforcement and military experience, but more importantly, they adapted that experience to our specific civilian residential needs.

We were so impressed with the consultation that we scheduled a follow-up security and rapid-response medical training session with Adam. Each family member found it worthwhile, and I recommend it for your family also. His advice and hands-on instruction is very practical and geared to those of us who aren't medical professionals. One unexpected but significant benefit of the training is that it will help us better respond to injuries in day-to-day life such as household accidents.

I contacted Defend Systems because I am a single mom and my children and I were in a very vulnerable situation. I was tired of sleepless nights worrying about what could happen to us. When I spoke to Brink and his team about my situation, they showed such compassion and concern for our safety and well being. Defend Systems took the time to evaluate our home and particular security needs and Brink thought of every possible scenario and protection for us. The firearms training provided by Adam was incredible, he was so patient and thorough in his instruction which left me feeling confident and prepared. I never considered medical training as part of a home security plan, but Defend Systems explained why it is important and provided this valuable skill set to my family as well. Defend Systems literally changed our lives. They are truly heroes to us and I will be forever grateful to them for what they have done for my family.

Defend Systems has been invaluable to our organization. They helped us identify security issues and consulted with us on how to create and implement (if ever necessary) an emergency plan that keeps everyone as safe as possible. When we began planning our move to our current facility, they helped us by identifying areas that needed to be more secure and suggested ways to make it happen. They not only consulted with us, but also provided training for staff members.

Harding Academy has worked with Defend Systems for many years and they are great to work with. They are customer focused and genuinely care about the people they serve. They are very prompt and meet or exceed all deadlines they give. Every member of their team is an expert in their field. I have known most of them for many years and have the utmost respect for all of them. Not only are they experts but they are excellent instructors and assessors.

We have already implemented numerous changes to our campus that they recommended. It will take some time to implement everything they recommended but all of them will be done. In my opinion, there is not a better company to assess any school, business, religious institution, or residence. The knowledge, professionalism, and customer focus they give is unmatched.

Our experience with Defend Systems has been outstanding. I cannot recommend the company, or the people who lead it, more highly. Each member has been consistently responsive, meticulous, and demonstrates a clear passion and commitment to their work. Before choosing Defend Systems, I conducted extensive research and met with several competitors, and it quickly became clear that this firm stood apart.

We engaged Defend Systems to conduct a comprehensive security review of our home, property, and the daily movements of our family, and to provide tailored recommendations, training, and resources. From the beginning, they listened carefully to our needs and concerns, approaching the process with professionalism and discretion. The security enhancements they proposed were thoughtful and thorough, addressing the unique circumstances of our family while also identifying broader vulnerabilities. Our discussions spanned interior security, perimeter measures, surrounding property protection, and personal safety outside of the home. Each recommendation was explained in detail, allowing us to understand the rationale and evaluate the risks involved. They were particularly effective in helping us prioritize solutions by urgency and cost, enabling us to take immediate, meaningful steps to mitigate risks.

Their guidance extended across multiple areas, including technology, physical barriers, and personal safety, and every vendor and service provider they introduced has been excellent. I have also participated in two of their training programs, which I would recommend without hesitation to schools, faith-based organizations, businesses, and private families alike.

What continues to impress us is not only the firm’s expertise but also their reputation. Whenever we recommend them to others, we frequently discover that respected families and organizations are already familiar with their work. We view Defend Systems as trusted advisors and look forward to continuing our relationship as our needs evolve.