TESTIMONIALS

Currey Ingram Academy

The Home Edit

JPW Industries

Asurion

Woodmont Christian Church

St. Mary's Episcopal School

Christ Methodist Day School

Battle Ground Academy

Ensworth School

Father Ryan High School

Franklin Road Academy

Hastings Architecture

Saint Matthew School

Holy Rosary Academy

St. John Vianney Catholic School

Harding Academy

St. Joseph School

McKendree Preschool

Holy Trinity Montessori

University School of Jackson

Westminster School for Young Children

American Institute of Architects

JPW Industries, Inc.

If you are looking for a company that can help you and your employees to prepare for the unthinkable…a shooter in your facility, look no further. Defend Systems is that company. Brink Fidler met with our management to explain the core methods of training and education that Defend Systems provides. Brink conducted a thorough walk through of our facility, both office and warehouse, to identify areas of concern or vulnerability. He provided corrective suggestions and praised us for the safety measures that were already in place.

Virginia Schmidt

VP of Human Resources

Spartanburg Day School

Brink and Defend Systems did three things incredibly well: knew their audience, empowered us with knowledge, and gave us tactics around taking care of our students in the event of an active shooter. Our school is a better and safer place for having worked with Defend Systems.

David Skeen

Head of School

Brainerd Baptist School

We recently had Defend Systems on campus to train our entire faculty. In the past, we’ve relied on our local law enforcement for similar training sessions, but those often left our faculty with more questions and a sense of fear. Given the seriousness of the topic, many of our staff felt apprehensive when they saw it on the calendar.

However, our experience this time exceeded all expectations. For the first time, our faculty walked away from the training feeling empowered by what they had learned. Brink, Tracey, Gloria, and Adam did an outstanding job. They were not only informative and relatable but also managed to make the training engaging and enjoyable. We look forward to working with them again in the future.

Sean M. Corcoran

Head of School

Harding Academy Memphis

Defend Systems was incredible. They provided exceptional training for our teachers, sharing practical knowledge and skills needed to prepare them for the day you hope will never occur at your school. Their training staff clearly possessed the expertise and communication skills to explain techniques that each teacher was able to perform with confidence.

Harding Academy can recommend Defend Systems without qualification to schools and other institutions trying to keep their spaces safe and secure.

Jesse Cox

Head of Security

Holy Trinity Montessori

Brink Fidler and Defend Systems have been an invaluable resource for our school over the last seven years. We have had the incredible opportunity for Brink and his staff to train our faculty and staff each year. In today's world, we are constantly faced with the reality of violence in our schools and while each teacher is prepared to educate, inspire and guide, we do not come to this work prepared for the challenges facing our schools in our day and age. Working with Defend Systems has empowered and prepared our teachers for the challenging times we are navigating. When we began our work with Defend Systems seven years ago we had many teachers who were hesitant or resistant to the training, however, seven years later teachers now request Defend Systems more than once a year. Defend Systems presents the content in a powerful way that supports and guides the faculty and staff to be prepared. As a Head of School, my biggest job is to prepare the children and faculty for the world we live in and I am beyond grateful for Brink Fidler and the incredible team at Defend Systems.

Kate Riley

Head of School

MillarRich, LLC

We were overwhelmed with trying to navigate training and an action plan for our organization in the event of an active shooter and we had looked at several training programs, but many were scary to implement. Defend Systems was exactly what we needed! They came into our facility and conducted a walk through to tell us specifically what we could do to protect ourselves and much to our surprise, some of the solutions were able to be completed with minimal cost. The training they provided was raw and realistic, but also hopeful! They showed us how we can not only survive these horrific incidents should one occur, but how we can save lives in the midst of a horrific tragedy such as this. Our entire leadership team felt empowered after this training. I would highly recommend this training to all organizations!

Tamela Rystrom

Chief Executive Officer

cityCURRENT

The instructors were down-to-earth, knowledgeable, and walked us through real-world scenarios on how to recognize potential threats, stay situationally aware, and respond quickly in case of an active threat. They didn’t just talk at us—they made it interactive and hands-on, which really helped everything stick. Today, I find myself always aware of my surroundings, exit options, and “what if” conditions—it's not a bad thing, just the reality of being prepared for yourself, family and friends. This is something I think every community and business leader should go through. It’s not about being fearful—it’s about being ready and responsible for the people around you. Whether you’re leading a team or just want to feel more equipped in public spaces, this training is 100% worth it. What I learned isn’t just helpful for work—it’s something I’ll carry with me for life.

Eileen Vick

Regional Event Manager

National Association of State Boards of Accountancy (NASBA)

We hired Defend Systems to conduct our active shooter and bleeding control training. Both Brink and Tracey were engaging, informative and very knowledgeable about how to react and defend ourselves should we ever be in that situation. The session was interactive and taught us valuable moves and techniques to prepare for and defend in a life threatening event. They toured our space prior to the training and gave us key vulnerabilities that we have since addressed. I cannot say enough great things about this training. I highly recommend Defend Systems and we look forward to working with them again in the future.

Mary Lane

Facilities Manager

Meriwether Lewis Electric Cooperative

Brink Fidler with Defend Systems recently participated in our annual all employee meeting. His presentation created an invaluable experience for our employees and covered critical topics, including active shooter training, situational awareness, and emergency response, all delivered in a clear, engaging, and professional manner. His active shooter training, in particular, provided our employees with practical, life-saving strategies to respond effectively in high-stress situations. Brink’s expertise and real-life examples had us sitting on the edge of our seats and left our team feeling more prepared, empowered, and confident in their ability to react to potential threats not only in the workplace but in our home life as well. Defend Systems exceeded our expectations, and I highly recommend their training to any organization looking to strengthen its security measures and protect its employees. Our employees are still talking about the presentation!

Miranda McCaleb

Vice President, Employee & Member Services

Gluck Orthodontics

The training that Brink and the Defend Systems team provided has been instrumental in preparing our team for the unimaginable, and equipped us with crucial skills to enhance our safety and response in a crisis. They boosted our level of confidence and readiness to be able to act swiftly and effectively in order to protect ourselves and others. This training is something that every business should invest in.

Ashley Draper

Project Manager

Amare Montessori

Defend Systems tackles complex and high-stakes issues with unmatched poise, precision, and an exceptional depth of expertise. This training instilled a sense of confidence and preparedness in my staff, equipping them to handle a crisis with unwavering composure and decisive action.

Jaime Yeager

Head of School

St. Bernard Academy

Leaving a Defend Systems training makes me more aware of my surroundings and gives me confidence that I can be an asset in an emergency. Their expertise, knowledge, and experience trained me to take appropriate action and not panic when faced with a threatening situation. Knowing that I could be a difference maker in a life-or-death situation is essential as a private school employee. Brink and his team are the best at showing you how to make that difference.

Pamula Parks

Business Manager

Jewish Federation Society

Thank you for the opportunity to attend your training this week. The training is like no other that I have attended, and I left feeling empowered. Empowered that I had the knowledge on how to protect my own life in an active shooter situation and the knowledge to save lives afterwards with the medical training.

Toni Jacobson

Clinical Social Worker

Onsite Workshops

We appreciate and admire Brink Fidler and Defend Systems passion and commitment to providing the training and action planning to our company that is so necessary and relevant to today’s world. Not only did they provide a customized, site specific, emergency response protocol, as well as emergency medical response training, but also referred and collaborated with other resources to provide additional physical security analysis and enhanced safety measures. In addition to the excellent training and security enhancements, we were also provided in-house training materials for new staff members. Thanks Brink and the Defend Systems team for your expertise and professional security services!

Amelia Baldwin

Chief Operating Officer

Lakeside Park Elementary

Defend Systems' training not only helped me feel better prepared to respond efficiently in my school setting, but also in my community. Acts of violence can occur anywhere, and I feel that I have the necessary training and skills to not only defend myself but also keep others around me safe.

Sarah Huckabay, BSN, RN

School Nurse

Special Kids Therapy & Nursing Center

The training provided to our staff was a good balance of knowledge and hands-on training. Our staff left the training feeling educated, prepared, and confident. The instructors were knowledgeable, and the entire presentation was very well done.

Sharon Conyers

Human Resources Manager

McKendree United Methodist Church

As the director of an early childhood program, health and safety is a high priority, especially given America’s gun violence epidemic. We are grateful for the work of Brink Fidler and Defend Systems. They assessed our existing emergency plan and gave us thoughtful recommendations for security upgrades.

Cindy Ligon

Director of Early Childhood Education

Franklin Classical School

Defend Systems' exceptionally qualified leadership trained our faculty and staff in effective intruder response, including proven defensive strategies and life-saving triage methods. They examined school facilities and offered guidance specific to our building's location in town and to our school's individual classrooms. We're grateful for the knowledge and skill gained through Defend Systems' training, confident we are now far better able to care for our students and for each other.

Melinda Mahand

Academic Dean

Holy Trinity Montessori

Defend Systems was an amazing resource to our school, Holy Trinity Montessori, as we built and designed our new campus. They are extremely knowledgeable in their expertise of safety, school trauma and emergency awareness. In this day and age, schools must live in a very different time of awareness and safety and having Defend Systems as a resource has been invaluable.

As we designed our new campus, we looked at all issues of intrusion, school shooting and school emergencies. The team at Defend Systems was able to advise us in this journey as seen in our design process with the architecture firm. I would recommend Defend Systems and their expertise in any emergency situation consulting. We have enjoyed working with them and look forward to working with them in the future.

Kate Riley

Head of School

Goodpasture Christian School

Goodpasture Christian School (GCS) received outstanding security training from Defend Systems this past January and August. Multiple GCS teachers have expressed how impressed they were with the security training. The security training taught us how to handle an active shooter situation. The Defend Systems training was a great investment in improving school safety at GCS.

Jeff Bixenman, Ed.D.

President

Rutherford County Schools

Thank you RCS for providing this invaluable training for ALL RC school employees. I learned more in these 3 hours than in my 17 years working in the school system. Today was about what “we”-those IN the building-can do to save as many lives as possible in an active shooter event. We learned about the safest places to get out of the line of gunfire as well as lifesaving techniques to help those injured while waiting on EMTs, etc., to arrive. GREAT info!!!

Is it sad that this is needed.? Yes. Do laws need to be changed on many fronts? Yes. Can more training be done and other people trained that weren’t in these groups? Yes. We have no control over some of this and some of it takes time. But what was taught today can have an immediate impact and WILL save lives if we’re ever in a situation where it’s needed-in a school building or any public place.

THANK YOU Dr. Sullivan, Dr. Martin and Defend Systems for your vision and for investing in your employees and students!

Lisa Cook Forster

Rutherford County School Teacher

Wilson Bank & Trust

The training provided by Defend Systems offers a powerful and eye-opening perspective on the evolving threats we face every day. This program delivers more than just knowledge, it truly instills a deep sense of awareness and preparedness. Brink and Tracey are genuinely passionate and demonstrate a heartfelt commitment to the safety of everyone.

Madison Beale

Manager, Fraud

Whiskey Myers

I want to thank the Defend Systems team for your Tactical Emergency Casualty Care course. I spoke to both my team members and as expected they both had rave reviews about the training—everything from the classroom to the practical hands-on. One actually made the comment that Defend Systems offered a better, more in-depth training than what he had in his military training with the U.S. Air Force. On behalf of myself and my team, THANK YOU for the attention to detail.

Todd Fleischer

Logistics Manager

Wayne County Schools

Quite possibly the best in-service we have ever had. I received more positive feedback from our teachers and staff than any other presentation for the past 10 years. Our students are safer this year!

Ricky Inman

Director of Schools

Country Music Tour

Defend Systems active shooter, CPR/AED, and NAEMT courses have given my team the education to assist in saving lives while on the job and in our private lives. The cadre of Defend Systems are truly subject matter experts in their fields, with training in simulated real-life scenarios. Our team was put through the stress and rigor of what real life-saving situations would entail. I have often pointed many clients and peers in the direction of Defend Systems for this training.

Director of Security

Industry references available upon request and approval by client.

Cornerstone Presbyterian Church

We recently had the Defend Systems team conduct a walk through of our church facility followed by a training session. Prior, Gloria and Adam asked about our current safety and security measures. Using this information, they provided specific recommendations to implement to make our facility a safer place. During the training, Gloria and Adam presented data from several school and event shootings, which provided us realistic insight into how quickly situations escalate and how we need to be ready to respond. The trauma medical response portion of the training included a hands-on session for addressing various types of wounds. Based on the participant feedback, the training had a significant impact on those attending and made them more aware of the importance of protecting our church flock. I appreciate the Defend Systems team working with our church. I recommend any church or school contact Defend Systems to schedule a training session so they can share their knowledge of facility safety.

Gary Abernathy

Deacon

Westminster Presbyterian Church

After selecting Brink and Defend Systems from a group of highly qualified candidate companies, we have been extremely pleased with the level of service and detail provided to our church. We were in the early stages of improving our overall safety plan and realized that with an organization as large as we are, we needed professional help. Defend Systems has helped us work through the difficult proposition of being ‘safer’ while continuing to be a church - which means being open to receiving those who want and need to be here. Our church used Defend Systems to do a full assessment including physical and operational process improvement, training for our members and staff, as well as the Westminster School for Young Children. We can highly recommend Defend Systems. Brink has a unique and applicable background, as well as a passion for what he is doing, which comes through in all his communication and training.

Scott Portis

Safety Committee Chairman

Oklahoma Education Association

The Oklahoma Education Association (OEA) recently had a Defend Systems training session for OEA staff and OEA members which included educators from various districts in Oklahoma. Usually, teachers and OEA staff whose jobs require them to give trainings on a regular basis are a hard audience to impress. That was not the case this time. Attendees told me it was the best training they had ever had. They were impressed with the important information given based on relevant research. They enjoyed Brink and Tracey’s training style and were appreciative that the training included a hands-on portion. Participating in the hands-on portion allowed them to feel better prepared to face possible dangers from those that would threaten violence to our school environments.

Carolyn Crowder

Executive Director

Mary Queen of Angels, Assisted Living Community

Thanks so much for your excellent work which will help us provide better security for the residents and associates at Villa Maria Manor and Mary, Queen of Angels. I believe your approach to this challenge shows your experience and is unlike what we learned from other resources. You offered practical solutions that will help us convey that we are not a soft target. It feels good to be acting proactively to make it difficult for those who would do us harm. Great job!

David Glascoe

Executive Director

one-hundred-year-old-white-chapel-church-2025-01-07-06-13-34-utc

Attended a church security event in Huntsville, AL, taught by Gloria & Adam of Defend Systems. The the 5 hour program covered a broad spectrum of pertinent subjects taught in a hands on environment easily understood by the most inexperienced and new material for those of us who’ve “been there” in trauma situations. I’ve had other trauma training but these instructors employed techniques pertinent to situations we are likely to experience and in such manner that the information can be easily retained, including training aids and personal engagement exercises. My church security team came away with exceptionally valuable advice & techniques we plan to implement right away. Instructors were approachable, very willing to help, and offer experienced, practical solutions tailored to our specific needs. Highly recommend for ALL church staff, teachers, nursery workers, etc. Best investment we’ve made in security and prevented waste by trusted recommendations based on real life situations going forward.

Cal Brown

LTC, US Army Retired

St. Luke’s Community House

They made recommendations for building improvements, trained our staff on safety and medical response techniques, and helped us choose other vendors to make our organization safe. We could not have done this with just any consultant. I cannot recommend Defend Systems highly enough. If you are responsible for the safety and security of some of our most vulnerable people, you shouldn’t wait to call Defend Systems.

Corey Gephart

CEO

IntownCommunityChurch_Brandmark_RGB_Primary_Horizontal

Intown Church

We recently had Defend Systems provide active shooter training to our school and church staff. The training was excellent and has made us better prepared for an emergency on campus. The training was informative but also provided practical application and hands-on training, making the staff more confident in our abilities. Working with Defend Systems feels like a partnership. They go the extra step share knowledge and experience and provide additional resources to make sure that we are prepared.

Holly Cunningham

Executive Director

TBHC Delivers

At TBHC Delivers, the safety and preparedness of our team are top priorities. We recently had the privilege of working with Defend Systems, who provided our corporate team with comprehensive Intruder Action & Rapid Response Medical training.
At first, some of our team members were apprehensive about the training, unsure of what to expect. However, by the end of the course, they were not only engaged but raving about the experience. The hands-on approach, real-world scenarios, and expert instruction made a lasting impact, giving our team the confidence and skills to respond effectively in an emergency.

We highly recommend Defend Systems to any organization looking to enhance workplace safety and preparedness. Their professionalism, expertise, and engaging training style turned initial apprehension into overwhelming appreciation—and we are truly grateful for the invaluable knowledge they provided.

Brooke Redmond

Office Manager

Hendersonville Day School

We cannot say enough good things about Defend Systems! We have had safety and security trainings many times but NONE of them compare to the presentation Defend Systems prepared for us! We have changed the way we think and plan for worst case scenarios and feel so empowered by what we have learned. The training was engaging and hands on, putting tools in our hands and allowing us to use them really enforced what we learned. If you are hesitating on reaching out, don’t! We are a small school and appreciate Tracey and Brink’s willingness to work with us!

Jenny Slaughter

Office Assistant

Lewis County Schools

The entire faculty and staff were trained in Lewis County. All the feedback received was fantastic. Everyone agreed that this was the best training they had ever received in their careers!

Tracey McAbee

Director of Schools

The Edison School

Defend Systems trained the staff of Edison School TN and it was some of the best training I've been a part of in nearly 30 years as an educator. Every school leader needs to offer this training. Brink and Tracey were engaging, knowledgeable, and entertaining while talking about difficult things. I highly recommend Defend Systems and their training.

Dr. Jonathan Wilson

Head of School

Episcopal School of Nashville

The Defend Systems training has proven to be an invaluable asset for our school, instilling in our faculty and staff a heightened awareness of potential threats and physical security risks. Throughout the program, participants were not only educated on threat recognition but also trained in effective response strategies. Defend Systems has been an exceptional partner to ESN, leaving our community of educators feeling empowered and significantly more prepared to keep themselves and our children safe. We cannot recommend this training enough.

Jason Indorato

Director of Business and Operations

Lakeside Park Elementary School

The need for awareness and preparation for an active shooter situation is a reality in schools and elsewhere. Defend Systems' Active Shooter Training gave our school staff exposure, knowledge, and training in what to expect and what to do in an emergency. Defend Systems' training is different because it gives participants an inside look at real-life attacks, and concrete ways to minimize loss of life during and after an attack, including hands-on practice. The training empowered us with techniques that we can apply at home, school, or in public, and the mentality not only to survive but to step up and do something that could save lives.

Cindy Harris

Title 1 Teacher

High Hopes Development Center

Defend Systems has been invaluable to our organization. They helped us identify security issues and consulted with us on how to create and implement (if ever necessary) an emergency plan that keeps everyone as safe as possible. When we began planning our move to our current facility, they helped us by identifying areas that needed to be more secure and suggested ways to make it happen. They not only consulted with us, but also provided training for staff members.

Melanie Anderson

Director of Education

McMurray Middle School

I reached out to Defend Systems when my school system made it clear that school safety was not a top priority. Tracey, Brink and the rest of the team went above and beyond to provide an opportunity for individual teachers to get trained and prepare for the unthinkable. I and several of my coworkers walked away from the training feeling empowered and prepared. Thank you Defend Systems.

Laura Sterm

Teacher

Renewal House

Tracey and Brink were awesome to work with! The walkthrough they conducted of our properties was thorough and helpful in identifying areas of improvement. It is clear that they are passionate about the work they do and keeping their community safe. Our Renewal House staff feels more prepared to act in the case of an emergency after our training with Defend Systems. Thank you for everything!

Summer Stevens

Manager of Operations

Tusculum Church Child Care

Defend Systems hosted a wonderful training for myself, the preschool staff and some church members. We could not have asked for a better experience. I can speak for everyone when I say that we feel safer, more prepared and confident in what we were taught. The time they took to look over our campus, answer questions, give pointers on top of the class itself is so appreciated. This training is a must in my eyes.

Colleen Curran

Former Director

Rutherford County Schools

What an amazing job. I learned so much! I now have a mental plan and will not fail myself or our kids. It gave us a confidence beyond I thought possible. Thank you to our speakers who had to relive horrible experiences but sacrificed themselves to make our staff and teachers aware of our capabilities.

Raquel Pennington

Teacher

Rutherford County Schools

This was the best training I have ever been to. Highly relative and informative! This type of specified training provides knowledge and empowerment.

Stephanie Sloan

Teacher

TACHI-S Automotive

As an employer, the safety and security of our employees is always top priority. With the most recent events involving armed assaults on businesses and schools, we believed it was of the upmost importance to prepare our team of employees for this type of horrific event. Our experience with Defend Systems and Brink Fidler was impeccable. Brink came out and personally did a walk through with me of our entire facility and we discussed areas of concern that could increase the possibilities of a breach in our building security. Brink shared with us what we were already doing right and what we could improve upon. Brink then prepared our training and came out to our facility to perform both classroom and live fire training.

Jennifer Potts

Human Resources Manager

Battle Ground Academy

The biggest barrier when you’re thinking about training for faculty is making a decision on return on investment. What I would say as a Head of School is that these are some of the best dollars we have ever spent in terms of professional development for our faculty and staff.

Will Kesler

Head of School

City Kitchen

The Defend Systems team was fantastic. We hosted a safety training for our entire City Kitchen staff and it was so empowering. They did an amazing job teaching what to do in an emergency or threatening situation without traumatizing our people. We are a team of culinary professionals who feed children everyday in different schools and so feeling prepared to respond to a threat or respond to injuries from a traumatic event like a shooting seemed like a necessary skill to add to our service. I would highly recommend Defend Systems to anyone who takes the safety of themselves and others seriously. They are professional, kind, knowledgeable, and they truly care about what they are doing.

Michael Gilbert

Owner

Grace Christian Academy

One of the most daunting tasks I’ve handled in school security has been planning for the various scenarios we might face. The emergency operations plan I inherited was solid but outdated, lacking updates for our specific school community and the evolving threats that schools encounter today. Collaborating with Defend Systems has been invaluable. I compiled all existing materials, included campus-specific details and images, and answered any questions they had to ensure we covered all bases. The drafting and revision process was incredibly thorough, resulting in a final Emergency Operations Plan that isn’t just comprehensive but is something my team and I can genuinely rely on to improve our community’s safety.

Curtis Van Drunen

Security and Facilities Director

Tennessee Association of Independent Schools

Defend Systems has become a valuable partner to a number of TAIS schools, so we were honored for the chance to experience their work firsthand. Brink Fidler, president and founder of Defend Systems, opened the training by explaining his group’s core goals of engaging and empowering. They went on to guide us through education on real world scenarios ranging from situational awareness and self-defense to first aid. We were struck by their just-right blend of reverence for the subject matter and past tragedies with candor and appropriate humor. They really knew their audience.

Sarah Wilson

Executive Director

Woodmont Christian Church

We value every single person in this church. We value their life. The benefit, financially, for bringing someone like Brink to any business, any church, any school—is priceless.

Abby McLean

Director of Children’s Ministry

Johnson Electric

The active shooter training provided was exceptionally beneficial for our workplace, significantly enhancing our preparedness for potential emergencies. The combination of empirical studies presented by the trainers, along with the live instruction and demonstrations, was both captivating and enlightening. It allowed us to vividly understand real-life scenarios and empathize with the victims' experiences. The implementation of the various recommendations from the training has been well-received by our entire staff, and we were all thoroughly impressed with the quality and effectiveness of the training.

Seth Carmack

Environmental Health Safety Specialist

Sumner County Schools

Empowered. Is how I felt after attending a Defend Systems training. I have since had the opportunity to participate in their training on a small and large scale and the importance and impact cannot be denied. I am eager for the upcoming trainings for Sumner County schools. We are excited for the valuable knowledge, skillsets and confidence that will be instilled into our employees. For that I will be forever grateful for Tracey and Brink.

Jerrica Mayo

K-12 Safe Schools Supervisor

Hospitality House of Nashville

As a staff of 7 females and witnessing crime around our facility as well as the Covenant School shooting…we knew it was time to have active shooter training. We found the BEST and the training was exactly what we needed and now we are much better equipped that we had the training. Thanks, Defend Systems!

Andrea Kenny

Program Manager

Westminster School for Young Children

We invite Defend Systems into our school every year because I profoundly believe this is the most comprehensive, empowering security training available. My staff leaves each training with strategies and skills that give them the peace of mind to focus on their work of nurturing young children, understanding that we have an actionable plan in place in the event of a crisis. The investment in training pays dividends in the safety of our school community.

Logan Lyman

Director

4:13 Strong

Defend Systems' training met our small staff where we needed it. Gloria and Adam did an excellent job tailoring the training to our staff and location. The training was thorough, interesting, relevant, and realistic. Our entire staff left the training feeling more prepared and confident. I cannot recommend Defend Systems more highly.

Chan Sheppard

Director of Operations

Renewal House

Defend Systems provided an exceptional training for our staff that was relevant to our facility and our specific needs. Renewal House provides specialized addiction treatment to women and their children in a campus environment. We learned many tips and techniques to prepare us for any situation. The site assessment helped us identify areas for improvement and the recommendations they provided are sound and completely attainable. We are grateful for the services they provided and look forward to a continued relationship.

Kim Haley

Operations Manager

Lakeside Park Elementary

Defend Systems training should be mandatory for everyone- especially those of us who work in the education profession. My entire staff felt more confident and prepared to handle catastrophic situations. I can’t say enough positive words regarding Defend Systems.

Kristy D. Petty, Ed.D.

Principal

Saint Dominic Catholic School

Working with Defend Systems was an outstanding experience! The instructor was highly knowledgeable, and the hands-on approach made learning both engaging and practical. We walked away with valuable skills and a deeper understanding of the systems needed to ensure our students are safe. By far the best PD we have had in years! Our staff is now prepared with the skills needed for during and after an emergency.

Bonnie Saleh

Principal

Primrose Brentwood

We have worked with Brink and Defend Systems for quite a few years, and we find each training insightful, informative and empowering. We leave feeling prepared and confident for our school year. The team at Defend has always gone above and beyond for our teams during training and beyond.

Amy James

Franchise Owner

Calvary United Methodist Church

We sought Defend Systems for active shooter training for our staff and leaders. Their intentional and professional presence was exemplary and helped with the expected anxiety of the training. Our training with Defend Systems revealed our need for a more comprehensive Emergency Operations Plan. When we reached out to see if they could offer help, Gloria met us with a clear process, and a comprehensive plan was the incredible outcome! We are living into our Emergency Operations Plan today with greater intentionality and commitment because of their expertise and empowerment. We are grateful for their presence and partnership, and recommend them highly!

Brian Marcoulier

Senior Pastor

Bellevue Home School Enrichment & Tutorials

I highly recommend any business, school, church or private home to have Defend Systems do a walk through to see how you can improve the safety of your employees, congregation or family.

Brink walked through our church facility to see how we can keep our homeschool students safe during our one-day-per-week program. Then, he gave the tutors a training with practical strategies on how to prevent and respond to an active shooter situation.

Karina Hammer

Executive Director

Notre Dame High School

After our training with Defend Systems, our faculty and staff felt more confident in their abilities to serve our community in crisis situations. Many commented that it was the best professional development day they had experienced!

Laura Goodhard, M.Ed., M.A.

Director of Student Life and Strategic Initiatives

Belmont Day School

We are so appreciative of the exceptional education and training that our staff members received from Defend Systems. The training was informative and practical. Brink was able to look at our current safety plan and make suggestions and changes to make our space safer for our students, families and staff. We highly recommend Defend Systems!

Laura Abernathy

Assistant Director

Christ Methodist Day School

Christ Methodist Day School is beyond grateful for the services provided by Defend Systems. They helped us greatly in evaluating the safety of our campus and provided us with practical ways to improve our security. The training that they provided to our entire staff of over 150 individuals was thorough and very empowering.

Dr. Bryan Williams

Head of School

Rutherford County Schools

What I liked about today’s training was the insight. I never saw school shootings from any other perspective than the media coverage, my own research and scenarios I’ve played out in my mind about my own classroom. Today I learned about these attacks in way that after 28 years of teaching, I never have. My plan for such an event will forever be changed because of the factual information I learned today. Thank you Defend Systems for all your research, and knowledge.

Amy Van Wyk Gray

Teacher

Junior Achievement Nashville

Defend Systems’ training was outstanding, offering a comprehensive and highly effective approach to crisis management. Brink and his team delivered engaging and realistic scenarios, which greatly enhanced our team's preparedness and confidence. The training not only provided invaluable skills but also fostered a proactive mindset, ensuring that we are well-equipped to handle any emergency situation.

Spencer Sims

Operations

Atlanta Westside Presbyterian Church

Highly recommend Brink and the rest of the Defend Systems team for any organization considering a security assessment or training. The team is highly professional, well researched and brings a deep level of expertise. Despite the challenging topic, they were also compassionate and built strong rapport with our congregation during the training. Would recommend them without reservation to anyone considering.

John Ziegler

Rutherford County Schools

I’ve been in this county for 10 years, and this was the best training I’ve ever been to!
It was incredibly informative, and even though really intense and difficult at times, I left feeling more prepared than I ever have.

Amanda Kay Reedy Carroll

Teacher

Providence Classical Huntsville

I had to drop y’all a note of thanks and encouragement! A few weeks ago, our fire alarm system had a malfunction and in the middle of our morning, it unexpectedly went off. Despite the fact that we hadn’t discussed it in months, we went into lockdown until we were given the override command to exit the building so that the firefighters could clear the building. (Full disclosure: not everything went perfectly school-wide, but the good news is this was the catalyst we needed to make clarifying protocol a priority.)

But here’s what you really need to know: From the moment the alarm went off until my classroom was fully locked down was less than 30 seconds. Everything you said and showed us that day clicked into place and I knew exactly what to do. But more importantly, I was completely calm, which meant my students were calm as well. It wasn’t scary. They weren’t traumatized. In the little world of my classroom, it literally could not have gone better, and I fully credit your distinct training style for that.

The thing I kept saying after I left your training is I'm empowered to make decisions. Our initial training years ago by local law enforcement left me afraid to make a “wrong” choice. By showing us what went right as well as what went wrong with previous incidents, you gave us a framework to build. What you do is hard. It’s physically and emotionally hard. So please know it’s worth it. You are indeed making a difference.

Kimber Apleton

Teacher

(615) 236-6484
info@defendsystems.com
PO Box 726 Brentwood, TN 37024

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